Will I get a refund if my device is not unlocked?

Yes, you will get a refund if your device is not unlocked. If you have a non-Apple device and we provided an unlock code, you will be refunded if you send us video showing that your device is not unlocked. There is no refund if your  device has iCloud activated but you do not know the details, so make sure iCloud is disabled or you know your details before submitting your order.